Chery returned to the Indonesian automotive market with a rapid breakthrough. Chery not only presents quality vehicles, but is also committed to providing superior after-sale services to customers and making this manufacturer closer to its consumers.
One of the initiatives taken recently was the opening of their first City Store at QBiq BSD City, Tangerang. This place is not just a place of sale, but also a center for various customer services, allowing manufacturers to be better at serving and interacting with consumers.
"Chery Qbig City Store reflects our dedication to increasing customer engagement and convenience. We believe this innovative concept will be a new standard for automotive retail experience," said Shawn Xu, President of PT Chery Sales Indonesia (CSI) and Vice President of Chery International, in a statement, Wednesday, September 13.
The collaboration between PT CSI and Avante Eka Mobilindo Group in opening the first Chery City Store in Indonesia aims to create an attractive and interactive automotive distributor for visitors. This place is located in the Qbig BSD City, with an area of 180 square meters, which is large enough to showcase various new models of Chery.
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The Chery Qbig City Store also offers convenient facilities, including special areas to serve customers and Mini Service Areas inside the Qbig BSD City parking area, which can be used for repair and periodic checks of customers' Chery vehicles.
Chery is also committed to expanding its service network in Indonesia. They plan to have 60 dealers by the end of 2023, with plans to build 40 additional networks in the coming year. Chery is very confident in Indonesia's market potential, so they plan to provide up to 100 dealers in the future.
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