PLN: Total 70.4 Million Customers Experience Electricity Bills Increase

Illustration. (Photo: Unsplash)

JAKARTA - PT Perusahaan Listrik Negara (Persero) or PLN acknowledged that there was an increase in electricity bills in April and May. Based on PLN data, a total of 70.4 million customers in the household category experienced an increase in electricity bills.

PT PLN (Persero) Senior Executive Vice President for Business and Customer Service Yuddy Setyo Wicaksono said that 70.4 million subscribers are a combination of postpaid and prepaid customers. Meanwhile, the postpaid category experienced the most increase.

"We have a total of 70.4 million households (an increase). This is if the most seen experienced an increase was in postpaid. Now, those in postpaid are 34.5 million," he said, in a virtual discussion, Monday, June 8. .

Yuddy explained, out of 34.5 million postpaid subscribers, PLN had a total increase of 4.3 million. This means, if in percentage the increase occurs only 15 percent or 1/7 of the total.

Furthermore, Yuddy said, 4.3 million subscribers experienced an increase of 200 percent. That's only 6 percent of the total.

"The most that increased was between 20 to 50 percent, namely 2.4 million subscribers. So the most subscribers who experienced an increase were those whose rates went up below 50 percent," he said.

Meanwhile, Yuddy said, when talking about the total increase in households after and before COVID-19, it was only 1.8 percent on average. This amount is for the category of 34.5 million postpaid subscribers.

"Meanwhile, the number who complained about the increase of 5 times to 10 times was very small," he explained.