Cracked Cockpit Glass, Batik Plane Parked At Baabullah Airport, North Maluku

Pesawar Batik Air is parked at the broadcast of Sultan Baabullah Airport Ternate for repairs, Monday (8/5/2023). (ANTARA)

The management of Batik Air airline has deployed a technical team to work quickly in repairing indications of damage caused by cracks in the cockpit glass on the left side of the plane and is currently still parked at Sultan Babaullah Ternate Airport, North Maluku (Malut).

Batik Air's Corporate Communications Strategic, Dadang Mandala Prihantoro, said that passengers on the Batik Air route of Ternate-Jakarta have been using replacement planes since last Sunday.

Due to the construction of repair of the Boeing 737 800 NG aircraft with registration of PK-LBK, technicians and pilots carefully found that the potential cracks in the left outer cockpit glass took extra time.

"Batik Air has decided to bring in a replacement aircraft from Makassar (UPG), namely Airbus 320-200 registration PK-LUH as an effort to prioritize the smooth journey of passengers," said Batik Air Corporate Communications Strategic, Dadang Mandala Prihantoro, quoted by ANTARA, Monday, May 8.

He said the replacement plane arrived at Ternate (TTE) at 13.50 WIT. Batik Air has flown back flight number ID-6141, the aircraft aired at 16.08 WIT from Sultan Babullah Airport and has a arrival time at Soekarno-Hatta International Airport in Tangerang at 17.27 WIB (GMT 07).

Dadang said Batik Air gave the highest priority on improvements without ignoring high safety standards and Batik Air is very understanding of the inconvenience that has occurred from this delay for passengers. Therefore, Batik Air provides compensation (delay management) according to the provisions or rules that apply to passengers.

Therefore, since last Sunday, management has submitted an apology for Batik Air for the Delay in Flight Departure Number ID-6141 of Ternate Route Jakarta on Sunday, May 7, 2023 Batik Air, prioritizing the safety of passengers and crew members as a top priority.

He said, when there was a disturbance in the cockpit glass found in the pre-departure inspection, steps to improve according to standard operating procedures were immediately taken to ensure that it was optimal and safe.

Batik Air (flight code ID) member of Lion Air Group sincerely apologized to all guests (as passengers) who were affected by the delay in Ternate flight departure (TTE) Jakarta (CGK) on Sunday (07/05).

Safety and safety of passengers is a top priority of flight. Batik Air wants to emphasize that any decision taken regarding flight operations is based on very serious considerations of security factors. During the routine pre-departure inspection process (pre-flight check) flight number ID-62141, which uses a Boeing 737 800 NG aircraft with PK-LBK registration, technicians and pilots carefully found the potential for cracks in the outer left cockpit glass.

Given the importance of maintaining flight security, indications of the rift must be addressed immediately. Batik Air shows high compliance and commitment to flight safety by carrying out checks before departure.

He admitted that this check had been carried out in detail and thoroughly on all aircraft systems and components, including the cockpit glass. Technicians and pilots immediately took the necessary steps to overcome these obstacles.

However, the time needed to carry out the work caused the delay in Ternate-Jakarta flights which were scheduled to air from Sultan Babullah Airport at 09.00 WIT.