What's An E-Commerce Handling Fee?

Illustration (Photo: Pixabay/Preis_King)

YOGYAKARTA Recently, a number of online shopping platforms (e-commerce) have imposed costs for handling or services applications and services to users. Although this step has drawn pros and cons from the public, especially platform users, the imposition of this handling fee has become a new standard for e-commerce companies. So, what is the cost of handling it in e-commerce? Check out the full information below.

Summarized from various sources, the cost of handling in e-commerce is an additional fee imposed on platform users after successfully checking out.

The amount of handling costs imposed by service providers depends on the total transaction and the value varies according to the chosen payment method.

Although the amount is not large, some users of online shopping platforms consider the imposition of handling costs to be quite burdensome.

One of the online shopping platforms that charges users the cost of handling is Shopee.

The handling fee on Shopee is applied based on the payment transaction method. If the buyer makes an order payment using the bank transfer method, the amount of the handling fee imposed by the service provider is IDR 1,000.

Meanwhile, if payment of orders is made through agents or partners such as Alfamart, Indomaret, and so on, the cost of handling is IDR 2,500.

The amount of handling costs can be more expensive if the payment method is carried out using the COD (Cash on Delivery/payment on-site) method.

The cost of handling this value varies, in more detail as follows:

Apart from Shopee, Tokopedia's online shopping platform also charges handling costs for its users. On this platform, buyers who will complete the transaction (checkout) will be subject to application service rates and service fees.

The amount of handling or service fee for the application charged is IDR 2,000 for users who buy products with a transaction nominal below IDR 1,000,000.

Meanwhile, for users whose transaction value is above Rp. 1,000,000, the application service rate is Rp. 3,000.

For example, a Tokopedia user buys goods with a transaction nominal of Rp. 400,000, so buyers are required to pay an additional fee of RP. 3,000 which includes an application service fee (handling fee) of Rp. 2,000 and a service fee of Rp. 1,000.

Thus, the total cost that must be paid by the buyer is IDR 400,3000. This figure has not yet been charged for shipping costs (postage) and expedition insurance costs.

In addition, Tokopedia also charges an additional fee, which is 2 percent of the total price of goods, if the payment method is carried out with COD.

In more detail, here are the components of the cost of purchase transactions at Tokopedia:

That's the information about what the cost of handling in e-commerce is. Hopefully this article can add insight to the loyal readers of VOI.ID.