PT Bank Syariah Indonesia Tbk (BSI) posted a Third Party Fund (DPK) worth IDR 30 billion, which is a partner deposit of more than 2,000 transactions during the opening of a weekend banking at 434 branch offices on Saturday (13/05), after previously experiencing disruptions on Monday (08/05).
BSI Corporate Secretary Gunawan A Hartoyo in an official statement in Jakarta, Sunday, said that BSI partner customers also made individual deposits with a total value of Rp. 6.8 billion from 108 transactions.
In addition, he continued, when carrying out operations outside of weekend banking on Saturday (13/05), as many as 432 people were recorded as new BSI customers.
Gunawan is grateful for this achievement, which shows that customers still have high confidence in BSI, especially after service disruptions that occurred on Monday (08/05).
"Thank you to all loyal BSI customers who have made transactions during weekend operations. BSI is committed to continuing to improve services and security for all customers," said Gunawan as quoted by Antara.
He continued, the company continues to encourage the acceleration of services throughout thechannel, so that customers can be served well, feel calm and safe.
He said the company carried out various ways to break down the queue of transactions at branches, including cash withdrawals at ATMs, activation and transactions at BSI Mobile, both among BSI and between banks.
Then, BSI alerted 434 branch offices throughout Indonesia to open operations on Saturday (13/05) and Sunday (14/05) to serve customer needs.
This initiative was carried out by BSI to improve services to customers, especially those who had experienced service problems in the last few days.
Gunawan explained that BSI opens operational activities outside of weekdays or on holidays so that customers can get the services needed.
This weekend, BSI branch offices that have been determined to open limited operations with service hours ranging from 09.00 to 13.00 WIB.
Branch offices that open services this weekend are spread across various regions, such as around Aceh, Medan, Pekanbaru, Padang, Jambi, Palembang, Bengkulu, and Bandar Lampung on the island of Sumatra.
Then, there are also a number of branch offices around Jabodetabek, Bandung, Semarang, Yogyakarta, and Surabaya in Java, as well as a number of areas in Sulawesi, Kalimantan, Maluku, Bali and Nusa Tenggara, and Papua.
To find out more information about the list of branch offices that open services on weekends, customers can contact BSI Call 14040.
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