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JAKARTA - President Director of PT Angkasa Pura II (AP II) Muhammad Awaluddin said that currently his party is focusing on six important points of operation and service aspects in dealing with the 2023 Eid backflow period.

Lebaran's backflow at AP II airport starts at D+1 or Monday (24/4/2023) to D+10 or Wednesday (3/5/2023) with an estimated peak on D+7 or Sunday (30/4/2023).

Awaluddin said that in the aspect of operation, AP II airport focuses on three important points, namely the allocation of aircraft parking, handling aircraft passenger baggage, and the availability of public transportation modes.

"AP II and stakeholders plan well that the arrival flow of travelers. Determination of the plane parking location, whether to close to the terminal to use the Garbarata (on block) or in the remote area must be well planned," he said, quoting Antara.

Then, the baggage handling process by the ground handling operator becomes another important point.

"In the midst of busy flight arrivals, all relevant personnel must be able to meet the predetermined level of service starting from the trunk being lowered from the plane to entering the conveyor belt in thebaggage claim area at the terminal," said Awaluddin.

Next, he said, the availability of public transportation/land transportation modes is also important to ensure the smooth accessibility of travelers from the airport to destinations in various regions.

He said that at Soekarno-Hatta Airport monitoring of public transportation mode services was supported by technology infrastructure in the Land Transport Operation Center (LTOC).

Meanwhile, from the service aspect, AP II airport also focuses on three important points, namely management or procedures related to flight delays, cleanliness of all public facilities and certainty of service in the departure process.

"Potential delays caused by various factors must always exist and there has also been a delay management from airlines and airport managers to anticipate this. This delay management must be carried out properly by all stakeholders, including according to regulations set by the Ministry of Transportation. Information to airplane passengers must be given clearly," said Awaluddin.

Then, AP II Airport also focuses on the cleanliness of all public facilities, including all toilets in the arrival and departure areas. "The adequacy of cleaning service personnel will certainly meet the needs," he said.

In addition, all stakeholders at AP II airport also ensure service in all homecoming departure processes, including if there are problems related to flight tickets.

For the backflow period, AP II also recorded the number of airplane passengers at 20 AP II airports on the backflow of H+1 to D+10 estimated at 2.43 million passengers with 16.645 flights.

Especially at Soekarno-Hatta Airport, which is the largest and busiest airport in Indonesia, the number of passengers on backflow is estimated to reach 1.52 million passengers with 10,743 flights.

Awaluddin also said that operational plans at all AP II airports had been prepared to anticipate high flight traffic on backflow.

"It has been instructed all AP II airports, including stakeholders, to prepare to welcome backflow. AP II Airport is ready to take travelers back to the city where they are active on a daily basis," he said.


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