Take Note! These Are 5 Steps To Block Fraudster Accounts If You Have Already Sent Money

Illustration of blocking fraudulent accounts (Photo: Peggy_Marco-Pixabay)

YOGYAKARTA – How to block fraudulent accounts is very important to know, especially for those of you who have experienced fraud when making online transactions.

In the digital era like today, there are many customers who experience criminal acts of fraud that are detrimental. The majority of people experience fraud when making transactions. The motives for fraud also vary, it is not uncommon for criminals to carry out their actions by making huge profits.

Related to this, victims of fraud can block the bank account of the fraudster. The goal is that the account cannot be used for any transactions. However, there is no certainty whether what has been sent to fraudsters can be returned or not.

How to Block Fraudulent Accounts

Summarized from various sources, Monday, April 10, 2023, here's how to block fraudulent accounts that you need to know.

1. Call the call center

If you feel you are a victim of online transaction fraud, immediately contact the call center of the bank that you used to transfer the money to the fraudster.

Next, tell Customer Service (CS) that you are a victim of fraud and want to block the account. In this way, the bank will freeze the existing funds.

2. Prepare proof of transfer

When you are contacting the call center, ask CS about what requirements must be met in order to return the funds that have been transferred.

After contacting the bank, immediately prepare proof of the transaction. Adapted from the website of the Ministry of Communication and Informatics (Kominfo) this evidence can be in the form of telephone conversations, SMS, Whatsapp, or other media. Apart from that, it can also be in the form of ATM receipts, screenshots of mobile banking, SMS banking, internet banking, or other applications that can be used.

3. Siapkah data penipu

The next step to block the fraudster's account is to prepare the fraudster's data, such as full name, nickname, account number, telephone number, email, store address, and so on.

4. Complete the required documents

The files that you then need to submit to the bank to block the fraudster's account include:

• Photocopy of Identity Card (KTP).
• Fraud chronology description.
• Blocking request letter containing signature on stamp duty.
• Report letter to the local police.

5. Provide all conditions to the relevant bank

If all the conditions have been collected, provide all the conditions to the bank concerned so that you can block the fraudster's account.

The bank will first verify all the conditions that you submitted. The bank also tried to contact the fraudsters to ask for clarification. So, customers need to wait until the application for blocking the account is successful and the funds return.

How to Report Fraud Via SMS and Email

If you experience fraud, you can report it via SMS or email.

Here's how to report fraud via SMS:

• Telkomsel: type fraud#fraud number#fraud information send to 1116.
• XL: type report#fraud number#fraud information send to 5883.
• Indosat: SMS#fraud number#fraud information send to 7262.

Meanwhile, how to report fraud via email, namely:

• Open the email via a browser or application
• Send an email to [email protected] Fill in the title: [Report] online fraud.
• Fill in the information, proof of transfer, chronology, and other things.
• The police will check it, it is possible that the process will take a long time if it is online.

This is information about how to block fraudulent accounts. To get other interesting news, read on VOI.ID.